Refunds

Last updated 19 September 2026

Once you’ve paid

Your calendar is personalised and made for you straight away, so it can’t be cancelled or refunded once you’ve paid. Before you pay, you tick a box to confirm you understand this. You can still change the words and photos until 28 November.

If something goes wrong on our side

This doesn’t affect your legal rights. If we don’t deliver what you paid for, we’ll put it right, and if we can’t, we’ll refund you:

• If doors couldn’t be opened when they should have been because something broke at our end, tell us and we’ll fix it. If we can’t, we’ll refund the share of the price for the days affected: twelve doors of twenty-four is half the price back.
• If we can’t deliver the calendar at all, whether through a technical failure or because we stop trading, you get the full price back, whatever stage it had reached.
• If the daily emails stopped but every door still opened on the calendar page, we’ll fix the email problem. The calendar itself was delivered, so this isn’t normally refunded.
• If the person you sent it to unsubscribes, the emails stop but their calendar page keeps working and every door still opens. That isn’t a fault. We’ll send you their link so you can share it with them directly.

How to ask

Email hello@littlereasons.love from the address you paid with, and tell us who the calendar is for. We reply within two working days.